The Trent Port

09.03.2025

This place like many in the catering sector is lacking lots of investment from staffing levels to the interior it's looking very run down and well ready for a refurbishment. Went for a Carvary but after seeing the bin in the Carvary area over flowing and all the sides where the food is being served looking very messy from spills from other customers napkins all over the floor area and just a low standard of hygiene I had to go to the bar and ask for refund of my carvary meal as I wasnt happy with the food hygiene standards. This is not the staff at fault they was all run off there feet this is a higher management issue and needs fixing ASAP.

06.03.2025

Lovely food, well cooked. Service by Faye was excellent.

25.05.2023

Had the chicken burger but chicken to to over cooked. Ordered puddings but they all came out at all different times ment 3 out if the 5 of us had already eaten their puddings as the other 2 were still waiting. The chocolate fudge cake had been microwaved far too long so could be eaten as the chocolate was burnt. Definitely wasn't impressed. Save your money and go somewhere better. Wouldn't recommend

27.02.2025

Food was fabulous as was our server Maxine, ideal if you like a minimal interaction kind of restaurant, scan a qr code and easy ordering, food and drinks came out in good time, wish hot drinks weren't machine made as this gives a half measure, overall was a really nice visit

27.02.2025

Fantastic service from Maxine! Initially was made the wrong pizza but she sorted to straight away, very please with the lovely service! The pepperoni pizza was brilliant! Hot chocolate portion sizes could have been better but understand its machine poured. Atmosphere overall good, some loud children but the ‘seat yourself’ service means you can place yourself in a quieter area of the restaurant if needs be. Thanks for having us :)

24.02.2025

I always enjoy a carvery at Trent Port and have no complaints about the food. What needs improving desperately is the environment, the seat i was on had risen and foam poking out of it, the wall had a chunk of plaster missing, the place looks grubby and this is why I wouldn't recommend to others

23.02.2025

We attended for a birthday meal, the staff were lovely food was very tasty and good choice, we brought a birthday cake maddie and the other team was amazing singing happy birthday to my mum x

06.09.2018

We come in for drinks pretty much every night and we can not fault kirsty she always makes us feel welcome and makes us enjoy our visit she is always kind and nice hearted and does everything she can do go above and beyond for the guests and team well done

22.02.2025

Kirsty was brilliant and sorted all our problems out, she's very wellcoming and is great at customer service 5 stars. The problem is with kelsey behind the bar was awful and I wouldn't give her 1 star if I could. Gave us dirty glasses and had a bad attitude when told about it. Very slow and seemed incompetent but kirsty saved the day

24.07.2021

Good points. Staff friendly on arrival, carvery was great as usual. Bad points. Was sat in the front lower part, was very cold and radiators ot on, the restaurant needs decorating and the toilets badly need attention, paint and plaster coming off the walls, the doors and paintwork are disgusting, paint rubbed off look like theyve not been cleaned for a very long time. I've put this on my last few visit feedback but nothing has changed

18.02.2025

Was a lovely view over the Trent, busy pub, plenty of seating, child friendly, outdoor seating for the summer, staff were attentive, little care worn, very clean toilets, food on the carvery was plentiful and lots of deals, few delays but staff went above and beyond to make us welcome

09.07.2023

Like the food and quality is ok to good. The vegetables tend to get dried out a bit under the heat lights. Our plates were not hot, so our meal went cold halfway through eating, which spoiled the overall experience.

14.02.2025

Best customer service from Kirsty so polite lovely evening will definitely return she’s been so helpful pizza was delicious for bottomless and she’s an absolute asset to your team will definitely give her a 10/10 she’s the nicest girl ever

13.02.2025

Amazing service from Danielle. Kind and friendly staff. Very accommodating. Food was also beautiful.

21.05.2024

Kirsty is absolutely amazing and brilliant. Can’t fault the sarnie and chips just what I needed when I’m not ready for a carvery great staff fab food xxx

13.02.2025

Kirsty was fantastic and helpful with taking the order and willing to help

12.02.2025

Had a selection of the pick and mix starters. They were great 😊

16.04.2018

Faye really fantastic service, and asset to your team. I dropped my plate of food at the carvery and she assisted me to get another one. 5* service. Well done.

11.02.2025

We loved our meal out today. The gammon and beef was very tender. There is a variety of veg on and was very tasty.

09.02.2025

Came last night for a long over due catch up with friends. Food was great, carvery was fantastic 😋. There was a lovely atmosphere and the staff were so friendly n great with our children. We will definitely be returning. Thank you x

19.06.2017

We went as a family of 4….Very mixed reviews between us. 2 had pizzas that were ok & 2 had burgers.. not so good. The 2 burgers…. both said the burgers tasted & from the texture, that they had been reheated in a microwave & were not enjoyable. They left most of theirs. I also asked a waitress when deciding what to order, if chips came with pizzas … her reply ‘erm I don’t think so’ It’s a while since I’ve been to Trentport.. not sure I’ll rush back.

03.03.2017

Lovely carvery as usual.

08.02.2025

Great service, great food, great staff and great prices. Fully recommended . Thanks Kirsty and the rest of the staff 👏👏

08.02.2025

Was made very welcome by Kirsty who helped us throughout our visit.

08.02.2025

Fantastic carvery, a meal full of taste. Atmosphere was good and the service provided by Kirsty second to none. An enjoyable meal out.

30.08.2023

Foods great. Not really much atmosphere. The staff are really helpful. Worth popping in if your passing.

07.03.2024

Served by Cat today, service with a smile 🙂 Lovely selection of pick and mix starters that looked so good I had to tuck in and nearly forgot to take a photo!